Most helpful review

Coverage

I have a WellCare policy 3553****. I was told CMS canceled my WellCare policy so I called Medicare and got it reinstated back to January 1st. Medicare gave me this number to give to the pharmacy: 5480*-***, but it does not seem to be working. When I call in I get your off shore call center and I have a difficult time understanding most of the people I speak with. Can you please reinstate my WellCare policy back to January 1st 2023 right now?

User's recommendation: Know spanish.

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#4295995 Review #4295995 is a subjective opinion of poster.
Location
Green River, Wyoming

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False Advertising

1.0
I was told that I would receive all of these different benefits so I signed up. Well come to find out half of them they now say I don't qualify for. And no one in management will do anything about the lies that they told to sucker you into the program.

User's recommendation: Don't do it!

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#3935826 Review #3935826 is a subjective opinion of poster.
Location
San Antonio, Texas
Cons
  • False advertising of services
Loss
$200
Preferred solution
I would like what they promised

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Order never received

1.0
Update by user Apr 07, 2022

Never rcvd product even though they email saying I'll receive it daily before 7 p.m.!

Update by user Apr 06, 2022

Bad experience with originally going to further store (not local one) who is the only one in this area who participates with Wellcare OTC Health Solutions only to see products I wanted...

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#3465312 Review #3465312 is a subjective opinion of poster.
Cons
  • Limited option
Preferred solution
Deliver product or service ordered

Horrible customer service

Called WellCare told them I was moving to another state and was told I would be covered! Two months later got a letter saying my coverage was terminated days after my phone call. Called customer service numerous times , was transferred numerous times and told I would be called back the next day, this went on for weeks and never got a call back. I was terminated 10/31/21 and finally have coverage 2/1/22. Now Ive been trying to log on to my account and cant says my security answer is wrong and no one can help me. I would recommend Wellcare to my worst enemy

User's recommendation: Not recommended.

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#3308137 Review #3308137 is a subjective opinion of poster.
Location
Cornelius, North Carolina
New Reviewer

Told that my membership is no longer active

1.2